Quiet Consulting.

Small business consulting

Plymouth, Massachusetts

quietconsulting.co

Most consultants make noise. We make things work — without the drama, the jargon, or the inflated invoices.

We work with small businesses and nonprofits on the South Shore who need a clear-eyed outside perspective.

Customer experience, operations, technology, and the friction that costs you money every single day.

Services
§ 1
Customer journey audit
Walk your business as a customer would. Find the friction before they do.
$1,500 – $2,000
Website & comms review
Is what you're saying landing? We'll tell you what's working and what isn't.
$1,200 – $1,800
Tech stack assessment
Audit your tools, subscriptions, and software. Cut what doesn't earn its keep.
$1,800 – $2,500
Process mapping
Document how things actually work — then figure out how they should.
$1,000 – $1,500
New eyes review
A fresh look at your business — no assumptions, no history. Just honest observations.
$900 – $1,200
Vendor & cost review
Are you overpaying for things you've forgotten you're paying for? Probably.
$600 – $900
Survey design & analysis
Ask your customers the right questions. Then actually understand what they say.
$1,200 – $1,800
Onboarding experience review
The moment a customer becomes a customer is the moment most businesses stop paying attention.
$1,200 – $1,800
Complaint & crisis process
What happens when something goes wrong? Let's make sure you have an answer ready.
$1,000 – $1,500
Ongoing / Monthly retainer
The Check-Up
Steady attention. Regular conversations. Small problems caught before they become expensive ones. No retainer drama — just a quiet hand on the wheel.
Pulse $400 – $600 / mo
Steady $800 – $1,200 / mo
Partner $1,500 – $2,000 / mo
About
§ 2

Quiet is a one-person consulting practice based in Plymouth, Massachusetts. No associates. No junior staff doing the work while a partner takes the credit.

When you hire Quiet, you get one experienced person who listens carefully, thinks clearly, and delivers honest recommendations in plain language. The work isn't glamorous — it's operational. It's looking at how your business actually functions, where customers get confused or frustrated, and what small changes would make the biggest difference.

I've spent years managing technology, operations, and customer-facing systems at institutions that had to do a lot with limited resources. I understand the constraints small organizations work under — and I'm not here to sell you solutions you don't need.

Good fits
Small businesses on the South Shore
Nonprofits & mission-driven orgs
Retailers & service businesses
Anyone who's never hired a consultant before
Organizations between 2 and 50 people
Contact
§ 3
Let's have a quiet conversation.

No pitch. No proposal on the first call. Just a conversation about what's on your mind.

hello@quietconsulting.co